Legal information
Owner:
Company name: SELA - SOCIÉTÉ D'EXPLOITATION LUNE D'ARGENT
Head office: Le Néos II, 130 rue de la Jasse de Maurin, 34070 - Montpellier
Phone: +33 6 01 44 40 96
Email address: contact@hpp-concept.com
Share capital: 10 000 €
RCS: 902 018 332
SIRET: 902 018 332 00020
VAT: FR30902018332
Publication Manager:
Legal Representative: Mr. Romain DENEAU
Webmaster: Influence Society
Creator:
Company: Influence Society
Phone: +33 01 84 60 04 60
SIRET: 824 023 063 00020
VAT number: FR48824023063
Legal form: Simplified joint-stock company
APE code: 7311Z
Share capital: €5,000
Host:
Company: Webflow
URL: https://www.webflow.com
Data Protection and Privacy Law
This website has been declared to the Commission Nationale Informatique et Liberté (CNIL).
You have the right to access, modify, correct, and delete information that concerns you (Art. 34 of the Data Protection and Privacy Law).
To exercise this right, contact: contact@hpp-concept.com
Opposition to Telephone Solicitation
In accordance with Article L. 223-3 of the French Consumer Code, consumers have the right to register on the list opposing telephone solicitation.
This article states:
“When a professional collects telephone data from a consumer, they must inform them of their right to register on the do-not-call list.
When such data collection occurs during the signing of a contract, the contract must clearly and understandably mention this right for the consumer.”
You can register for free on the website: https://www.bloctel.gouv.fr/
Mediation – Dispute Resolution
A consumer who has a dispute with a professional can contact the online dispute resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
The website and all its contents are protected by French intellectual property law and international conventions.
Except for personal and family use, the website and any of its elements may not be reproduced, republished, transcribed, modified, or transmitted without prior authorization from the rights holder.
Consumers with disputes may contact AME Conso:
- Online: https://www.mediationconso-ame.com by completing the dedicated form and attaching supporting documents.
- By post: AME Conso, 197 Boulevard Saint-Germain, 75007 Paris, with supporting documents enclosed.
After contacting customer service and in the absence of a satisfactory response within one month, the client may contact the Centre de Médiation et d'Arbitrage de Paris at:
AME – 11 Place Dauphine, 75001 Paris
https://www.mediateurseuropeens.org
Copyright
This entire site is subject to French and international copyright and intellectual property laws.
All photographs, texts, slogans, drawings, images, and audiovisual content on the site are the property of LES CHALETS DE L'OBSERVATOIRE or third parties who have authorized their use.
The logos, icons, and graphic symbols are protected under copyright and Articles L.511.1 and following of the Code de la Propriété Intellectuelle concerning registered design protection.
All reproduction rights are reserved and strictly limited, including for downloadable documents and graphic representations.
The trademarks cited on this website are registered by their respective owners.
Any unauthorized use of these materials may lead to legal proceedings.
Website Content
LES CHALETS DE L'OBSERVATOIRE declines all responsibility for delays in updates, interruptions, or temporary service unavailability.
The company reserves the right to correct website content at any time without notice.
Reproductions of the website, on paper or digital media, are authorized only for strictly personal and private use, excluding any advertising, commercial, or informational use, and must comply with Article L.122-5 of the Code de la Propriété Intellectuelle.
Any reproduction, representation, or modification—by any means or on any medium—of all or part of the site or its components without prior written authorization from the publication director is strictly prohibited and may result in civil and/or criminal prosecution and damages.
Site Access
The user acknowledges having the necessary skills and means to access and use this site.
LES CHALETS DE L'OBSERVATOIRE cannot be held responsible for elements or events beyond its control related to site usage or incompatibilities that may damage the user's technical environment (computers, software, networks, etc.).
It is reminded that unauthorized access to or interference with a computer system, or fraudulent data modification, constitutes an offense punishable by criminal sanctions.
Hyperlinks
The site authorizes hyperlinks to its content subject to:
- Prior authorization from the publication director;
- Not using “deep linking” techniques — the pages of LES CHALETS DE L'OBSERVATOIRE must open in a dedicated window;
- Mentioning the source with a hyperlink pointing directly to the content.
Any commercial or advertising use is excluded unless otherwise stated.
This authorization does not apply to websites with polemical, pornographic, or xenophobic content or those likely to offend public sensitivity.
LES CHALETS DE L'OBSERVATOIRE accepts no responsibility for the content of external sites linked from or to its own and reserves the right to oppose such links.
GENERAL CONDITIONS WINTER
These general terms and conditions of sale apply to sales made between Hotel Arboisie (483 Route du Gollet - 74120 MEGEVE) and the Customer.
Prices include VAT. Visitor's tax, governmental or local taxes may be requested in addition and will be paid on site. The amount of the tourist tax is likely to vary according to the legal provisions which could be taken.
The Conditions of Sale for the fare booked specify the terms and conditions for cancelling and/or modifying the booking.
All reservations will be confirmed upon receipt of an initial deposit, with the balance due prior to the customer's arrival under the following conditions:
FREEDOM RATE
- WARRANTY POLICY :
A 30% deposit will be requested at the time of booking via a secure payment link that the hotel will send you by e-mail. This link is valid for 48 hours. Without validation and payment, the hotel reserves the right to cancel the reservation.
- CANCELLATION POLICY :
Cancellation free of charge up to 14 days (12:00 GMT-1:00) before date of arrival. In the event of late cancellation or no-show, the amount collected will be retained as a cancellation fee.
FLEXIBLE RATE
- WARRANTY POLICY :
A 30% deposit will be requested at the time of booking via a secure payment link that the hotel will send you by e-mail. This link is valid for 48 hours. Without validation and payment, the hotel reserves the right to cancel the reservation.
- CANCELLATION POLICY :
Cancellation free of charge up to 21 days (12:00 GMT-1:00) before date of arrival. In case of late cancellation or no show, the total amount of the reservation will be cashed as cancellation fees.
NON-REFUNDABLE NON-CANCELLABLE
- WARRANTY POLICY :
The total amount, excluding tourist taxes, will be requested at the time of booking via a secure payment link that the hotel will send you by e-mail. This link is valid for 48 hours. Without validation and payment, the hotel reserves the right to cancel the reservation.
- CANCELLATION POLICY :
In the event of cancellation or deno show, the amount collected will be retained as a cancellation fee.
No right of withdrawal
In accordance witharticle L221-28 12° of the French Consumer Code, the right of withdrawal does not apply to contracts for the provision of accommodation services, which must be provided on a specific date or period. Consequently, reservations made with our establishment are not subject to the right of withdrawal.
**Our cancellation conditions and policies are subject to change according to the different seasons (Summer - Winter - Trade fair periods ...).
EXCLUSIVE OFFER: UP TO 10% CREDIT TO SPEND DURING YOUR STAY!
Book now and enjoy a generous credit to spend in our restaurant and bars.
For any stay booked directly on our website, receive :
- Up to 10% credit based on the total amount of your accommodation. This credit is valid in the hotel restaurant and bars for the duration of your stay.
Offer valid for bookings made now for stays between now and December 31, 2026 (subject to availability).
The amount of the credit is calculated on the total price of the accommodation (excluding extras, taxes and fees).
The credit can only be used during the stay and in the restaurant/bars of the hotel concerned.
Credit is non-refundable, non-transferable and cannot be carried forward in the event of non-use.
Offer is not applicable to group bookings (10 rooms or more) and cannot be combined with other promotions.
Certain dates may be subject to restrictions.
CHANGES & CANCELLATIONS
The Conditions of Sale for the fare booked specify the terms and conditions for cancelling and/or modifying the booking.
Cancellation by the hotelier
The reservation contract may be terminated by the hotel owner, without giving rise to the payment of damages to customers, in the event of an event constituting force majeure, or in the event of the hotel being unable to operate. Any deposits paid by the customer will be refunded.
Groups
Reservations for more than 5 rooms may be subject to special conditions and additional charges.
CONDITIONS OF STAY & LIABILITY
At the time of booking, you will be asked for the number of people - adults and children - occupying the room, as well as the first and last names of each person. Under no circumstances may the number of people exceed the room's maximum capacity.
Pets under 9 kg are welcome. A pet supplement must be paid on booking or on arrival at the hotel.
Rooms available :
Arrival: We will do our best to have your room ready as soon as possible. Please note, however, that this will not be possible until 4:00 pm. Departure: Rooms must be vacated by 11:00 am.
For late departures, please contact reception. Additional charges may apply.
Any extras consumed by customers must be paid for on the day of departure by credit card or in cash at reception.
The Customer undertakes to respect private and communal areas and will be held responsible for any damage caused. Any behavior contrary to public decency or public order will lead the hotel management to ask the Customer to leave the establishment without compensation or reimbursement.
A set of house rules is available on the premises. Please read and respect them.
Claims
Your satisfaction is our priority. If you have a complaint, please let us know when you arrive at the hotel, or send us a written request within 10 days.
In the event of a negative response or no response within sixty (60) days of this contact, the customer may contact the Médiateur du Tourisme et du Voyage -CS 30958 75383PARIS cedex 08, whose contact details and procedures are available on the www.mtv.travel website.
STATUTORY & REGULATORY TAXES
Any modification or introduction of new legal (VAT) or regulatory taxes imposed by the competent authorities will automatically be reflected in the prices indicated at the time of invoicing. Prices may be increased by different taxes in different cities/countries, and may be subject to change.
Information
Prices do not include tourist tax, which must be paid on site. The tourist tax is subject to change depending on economic conditions and regulatory provisions leading to price variations such as: changes in the applicable VAT rate, introduction of new taxes ... etc..
TO CONTACT US
Postal address:
483 Route du Gollet, 74120 Megève, FRANCE
Email: reservation@arboisie-megeve.com
